General FAQ:
I forgot my User Name and Password. What do I do?
If you have forgotten your password, go to our
training portal page
and click on the login button. Then click the "forgot password" link below the student login. Then enter your email address. You should receive an email to your email address stating your password.
If you have forgotten your username and password, please contact customer support at 888-360-TRNG, option 2.
How do I register for a course without a username or password?
In order to take a course, you need to have a username and password. When you register for courses, you will create a username and password for yourself. If you'd like to take a course, go to our
training portal page
and select the type of courses that you are interested in taking from the "Online Courses" menu.
Click on the "pricing" button in the middle of the page.
On the next page, check the box next to the course(s) you would like to take and click on the "+ Add to Cart" button.
When you have selected all of the courses you are interested in purchasing, click on "Checkout and Proceed" button.
Fill in your registration information and your billing information.
Note: your email address will be used as your username.
Once you have registered, you will receive an email explaining how to log on and start your courses.
Can I register and pay for an employee?
A registration will remain in the name of the person who has registered for the course. If you are interested in registering an employee or group of employees, please contact us at 1-888-360-8764, option 1.
How do I register multiple students at one time?
To register multiple students, please call our sales team at 1-888-360-8764, option 1.
Who do I call to set up a corporate account?
To set up a corporate account, please call an enrollment specialist at 1-888-360-8764, option 1.
How can I pay for the course?
No financial aid is available for our courses. You can pay for the course by check card or credit card. If you are a corporate client that is signing up multiple students, you can set up a corporate billing account and be invoiced for your purchase at the end of each month.
Are there bulk discount prices?
Yes, there are! To learn more about our bulk pricing discounts, please call 1-888-360-8764, option 1, or click here.
How do I go back and reprint my certificate of course completion?
Go to our
training portal page
and log in using your username and password. Click on the certificate icon next to the course title you would like to reprint.
OSHA Outreach FAQ:
What are OSHA’s rules for online outreach training?
For all online OSHA outreach training programs, students must:
- Spend at least 600 minutes in a 10 hour training course and 1800 minutes in a 30 hour course.
- Complete a survey evaluating the course.
- Complete all coursework (including survey) within 6 months of starting the program.
- Start the course within 12 months of registration.
- Pass all quizzes and the final exam with a score of 70% in 3 attempts or less.
- Only complete 7.5 (450 minutes) hours of training per day. This means that the 10 hours courses must be completed over a span of 2 days or more and the 40 hour courses must be completed in over 4 days.
I have completed the modules in the outreach training course, why can't I access the final exam?
The 360training.com OSHA outreach programs offered by Prevention First, Inc. are designed to present 10 or 30 hours of content. However, every student moves at his or her own pace and some people finish the modules faster than others. Regulations require that you spend 600 minutes in a 10 hour course or 1800 minutes in a 30 hour course. You are not permitted to attempt the final exam until this requirement is met.
Is there a time restriction on completing the OSHA 10 and 30 Hour Outreach Courses?
Yes. You must complete the course within 6 months of the day you began the course. You must begin your course within 12 months of registration.
Who can I contact regarding Safety questions?
Please contact your outreach trainer, Michael Millsap with any questions about safety you may have. You received an introductory email from him when you registered for your course. To contact him, please email him at outreach-trainer_360training.com.
I have taken the 10/30 Hour Outreach Training course. When will I receive my OSHA card?
Upon completion of the course, you will receive a temporary certificate of completion from OSHAcampus.com. In 4-6 weeks, you will receive your official card.
Why is there a waiting period for my card?
Your course record, including your final exam score and survey information, must be reviewed by your trainer and OSHA before you are issued a card in the mail.
Can I have proof of completion for my course while I am waiting for my card?
Upon completion of the course, return to your profile page and click the certificate icon. If all of the course requirements have been completed, you will be able to view and print your certificate of completion.
I never received my 10/30 Hour Outreach Training Completion Card. How do I request a new one be sent?
Please contact our support team at 888-360-TRNG or by visiting the Contact Us page. Since it is likely that your card was lost in the mail, please assure that your mailing address is accurate on your profile.
I lost my 10/30 Hour Outreach Training Completion Card. How do I get another one?
Please contact our customer support team at 888-360-TRNG with your information to receive a replacement card. There will be a $15 processing fee.
What materials come with the course?
Every course contains supplementary printable study materials.
General FAQ:
I forgot my User Name and Password. What do I do?
If you have forgotten your password, go to our
training portal page
and click on the login button. Then click the "forgot password" link below the student login. Then enter your email address. You should receive an email to your email address stating your password.
If you have forgotten your username and password, please contact customer support at support_preventionfirstsafety.com.
Can I register and pay for an employee?
Yes. Specify the
name of the student
(who has an existing account with us) in the comments box during PayPal checkout.
How do I register multiple students at one time?
To register multiple students, please call us at 1 (608) 514-9483.
Who do I call to set up a corporate account?
To set up a corporate account, please call us at 1 (608) 514-9483.
How can I pay for the course?
PayPal is the preferred method. For instructions on paying by check please email support_preventionfirstsafety.com.
Are there bulk discount prices?
Yes, there are! To learn more about our bulk pricing discounts, please call 1 (608) 514-9483, or email support_preventionfirstsafety.com.
I have completed the modules in the training course, can I review it for the Practical Exercises?
Yes. You can open prevously viewed courses for a limited time. Please complete your Practical Exercises in a timely manner to ensure the best results.
I have taken the CMMSS Training course. When will I receive my Certificate?
You will receive your Certificate via email within 4 weeks of completing the course and returning the Practical Exercises Manual.
What materials come with the course?
Check for product promotions on our website, or email info_preventionfirstsafety.com to ask about current materials that may be included.
General FAQ:
How can Prevention First services enhance operations performance?
It's easy to see how reduced injury and accident frequency, early intervention, and improved claims management can save you money. We don't stop there. We work with you to integrate safety into "how" things are done. Contact us to discuss just how that can be done.
What makes your safety services different from others?
Prevention First prides itself on providing services that go far beyond basic safety compliance. While we can help you with your compliance implementation and auditing, what makes us unique is our common-sense multi-phase safety management process. Your company will have a sustainable process to manage its risk.
What is involved in the "multi-phase" process?
Working together - we focus on developing internal partnerships, establishing accountabilities, integrating safety into work methods, and improving your companies administrative and operations practices in total - thereby decreasing injuries, workers compensation expenses, productivity loss and operations related costs like scrap. Of course this is just a small part of our flexible and proprietary approach. No two implementations are the same...that's why it works!
How can Athletic Trainers reduce musculoskeletal disorders?
Athletic Trainers (ATCs') are degreed healthcare professionals that are nationally certified and in many cases locally licensed practicioners. They are, in our opinion, ideally suited to identify, prevent, treat and control losses due to musculoskeletal disorders in the workplace. They are also qualified to manage and respond to acute injury events. Prevention First also works with other health professionals to ensure they have the necessary skill-sets to be successful.
What health professional does OSHA recommend for my health office?
When considering the background of the individuals to be placed within Health Services to address MSDs, consider the definition for “Health Care Providers” as stated in the OSHA Ergonomic Guidelines: “…OSHA recommends that these health care providers receive training in the prevention, early recognition, evaluation, treatment, and rehabilitation of MSDs…”
What companies utilize the ATC in their Safety & Health process?
According to the National Athletic Trainers' Association, some of the companies that currently employ athletic trainers are:
/ Allison Engine / Appleton Papers / Coca-Cola / Dana Corporation / Delta Faucet / Daimier-Chrysler
/ DuPont / FedEx /Frito-Lay /General Electric / General Motors / International Paper / John Deere
/ Johnson & Johnson /Kodak / JBS / MeadWestvaco / Navistar International / Quad/Graphics
/ Roadway / SquareD Company / Subaru-Isuzu / SUPERVALU Distribution / U.S. Military / Walgreens
